DevOps/Cloud Engineer

Jun 27, 2021

We are looking for motivated, and skilled members for our level 2 support team. You will be part of a team which interacts with the backend support and development teams. You should have a positive and proactive approach combined with good level of technical skills and knowledge. Experience with incident management and problem management is a big advantage. You will be part of a fast paced IT environment, and work with highly skilled developers, which provides an excellent learning opportunity.



  • Perform Incident and problem management and take active roles in those processes.
  • Perform intermediate-to-advanced technical analysis and investigation into incidents and problems
  • Proactively monitoring of our solutions, process alerts, and follow up on resolution
  • Perform standard DevOps and maintenance tasks
  • Follow up with the internal resolution teams to achieve timely implementation of solutions
  • Populate the knowledge base with resolution information and knowledge objects
  • Ability to work in a fast-paced environment
  • Communicative and approachable with a customer-focused mentality



You will be part of the Support team which takes care of the constantly running support project.



  • Intermediate level of Linux Administration
  • Solid knowledge of networking (designing and managing switching/routing in virtual infrastructure)
  • Basic to intermediate shell scripting
  • Basic knowledge of virtualisation and/or cloud computing
  • Solid knowledge of monitoring tools and fine tuning alerts on Splunk, Prometheus, Grafana, Splunk
  • Ability to manage tasks independently and take ownership of responsibilities
  • Ability to learn from mistakes and apply constructive feedback to improve performance
  • Ability to adapt to a rapidly changing environment
  • Ability to communicate highly complex technical information clearly and articulately for all levels and audiences



  • Experience in design, implementation, monitoring, and troubleshooting Kafka messaging infrastructure
  • Proven leadership abilities including effective knowledge sharing, conflict resolution, facilitation of open discussions, fairness and displaying appropriate levels of assertiveness
  • Basic or intermediate knowledge of databases
  • Knowledge of any programming language (i.e.: Java, C#, PHP, GoLang, Python)
  • Working knowledge of Jira
  • Basic or intermediate knowledge of Kubernetes
  • Fluent in English and Czech